Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature. If you prefer delivery by Colissimo Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 

If damages are recorded on the package it is asked to proceed to an immediate constatation from the teller. Open the package and check the integrity (number of items and physical) of content. If damage was found a claim for reimbursement will be requested to french postal services on the legal rate base (23 € / Kg).

An optional insurance ad valorem can be purchased (contact us). this very cheap insurance (1€ for 150€ insured) is recommended

 

We take especialy care of the parcels: we use polystyrene, protective foam and plastic bag in order to give a full protection to your parcel.

 

Packing stage :

 

On the bottom the screws and velcros .

 

Aluminium parts are protcted with plastic film (individualy for anodised frames)

 

Aluminium parts are then placed in a form shapped polystyrene

 

Finally we place the propellers and we insure the stifness of the parcell with a last polystyrene part

Return policy :

You have a legal delay of seven days to return goods if you are not satisfy. The shipment is under your responsability (paiement,tracking, insurance,...).